Transcription: Well, I've tested your internet access and been unable to locate a test page on our website. What's the next move? Well, the most likely reason is that you don't have an internet service provider. That's not a problem. I'll tell you how to get one of those in a few moments. Before I do that though, there could be other reasons why your access isn't working, which we have haven't been able to detect. In that event, if you'll send us the Internet Toolkit report, then we'll check it and offer advice about those other possible reasons. For the meantime though, let's go for the most likely cause th ...
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